Social Distance Receivables from the Office

Social Distance Receivables from the Office

While originally positioned as a temporary measure in the early days of COVID-19, by March many businesses will have operated and thrived in a remote-only capacity for a full year, proving that the unplanned social experiment works and is sustainable.  As such, many...
Lighthouse Payment Services at CS Week 2019

Lighthouse Payment Services at CS Week 2019

Lighthouse Payment Services will be exhibiting in booth 128 at CS Week 2019 on April 8th-12th at the Phoenix Convention Center in Phoenix Arizona.  CS Week is the premier educational and customer service conference serving electric, gas and water/wastewater utility...
Lockbox payment lifecycle – part 2

Lockbox payment lifecycle – part 2

This month’s article is a continuation of the lockbox payment lifecycle.  When we last left our lockbox payment, it had been delivered to the lockbox processing facility, removed from its envelope, and batched with other payments in preparation for high speed...
Lockbox payment lifecycle – part 1

Lockbox payment lifecycle – part 1

Continuing with articles that help with understanding how lockbox works, the following is an article on the lockbox payment lifecycle that describes how a payment is processed from beginning to end. As consumers, I’m sure you’re quite accustomed to the concept of...
Lockbox Types: Wholesale vs. Retail Lockbox

Lockbox Types: Wholesale vs. Retail Lockbox

For those of you who read my articles, you’ll note that I spend a lot of type talking about lockboxes in general, without regard for the various lockbox types most often encountered.  And so for this article, I wanted to speak about the differences between a wholesale...